Refund and Cancellation

Our Refund and Cancellation Policy at Rummy Sultan Rummy Games is intended to ensure fair and transparent interactions between the platform and its users. This policy establishes the principles and procedures for refunds and cancellations of deposits, purchases, and game participation. Please read the policy carefully to understand your rights and obligations when using our platform.

Refund Policy

Rummy Sultan Rummy Games follows a thorough no-refund policy for all deposits and purchases made on the platform. This policy applies to all transactions, including deposits for game credits, tournament fees, and any in-game purchases. When a transaction is finished, it is deemed final and nonrefundable.

If a technical malfunction or issue with the game stops a player from joining or completing a game, Rummy Sultan Rummy Games recommends that players contact customer care right away for assistance. Any refunds, if necessary, will be made at the sole discretion of Rummy Sultan Rummy Games’s administration and will be conducted using the payment method used in the original transaction.

Cancellation Policy

Players can cancel their participation in a game before it begins. Once a game has begun, it cannot be canceled, and the player is expected to complete it in accordance with Rummy Sultan Rummy Games’s rules and standards.

If a player’s account is canceled due to a violation of Rummy Sultan Rummy Games’s terms and conditions, any remaining amount will be forfeited, and the player will not be eligible for a refund or compensation.

Dispute Resolution

If players have any unanswered questions or concerns regarding refunds or cancellations, they can get in touch with customer support. The management will review the situation and provide a prompt resolution. Rummy Sultan’s management will decide any issues about refunds or cancellations.

Changes to Policy

Rummy Sultan Rummy Games retains the right to amend or revise its refund and cancellation policy at any moment and without previous notice. Players will be advised of such changes via the platform’s website or other communication methods. By utilizing Rummy Sultan Rummy Games’s platform, players agree to follow the refund and cancellation policies described above.

Please keep in mind that this policy applies to all players who use the Rummy Sultan Rummy Games platform and is subject to change at the discretion of the Rummy Sultan Rummy Games administration.